Dental practice
Oceanic Dental
Owner says case acceptance at least doubled after patients could see AI X-ray findings
The story
Dr. Krystal Pham owns Oceanic Dental, with two locations in Orange County, California, and more than 15,000 patients. Since June 2024 the practice has used AI that reads X-rays and shows suspected decay and calculus as color overlays that patients can see. The team also uses it in the morning huddle and to fill open slots. Dr. Pham estimates case acceptance at least doubled. The source notes this is her own estimate.
What this means for you
Patients say yes more often when they can see the problem. Clear visuals help any business that sells a recommendation.
Source: Overjet (vendor case study). Reported by Overjet (vendor case study); not an ACQ WORKS engagement.
